Terms & Privacy

Last updated: June 2025

1. Introduction
Welcome to Annie B’s website (“Site”). By accessing or using this Site—located at your chosen URL and governed by UK law—you agree to these Terms of Use. If you do not accept them, please do not use the Site.

2. About Us
Annie B (“we,” “us,” “our”) offers luxury sensory retreats, coaching, and yoga experiences. Our principal place of business is in the United Kingdom. For questions, email annieclarkeis@yahoo.co.uk.

3. Acceptance of Terms
By visiting or using our Site, you confirm that you are 18 years or older, or accessing it under the supervision of a parent or guardian. You agree to abide by these Terms of Use and our Privacy Policy. We reserve the right to modify these Terms at any time—updates take effect when posted on this page.

4. Use of Site & Content

Permitted Use: You may browse, download, and print pages for personal, non-commercial use only, provided you do not remove any copyright or proprietary notices.
Prohibited Use: You may not (a) reproduce, distribute, or publish any Site content for commercial purposes without express written permission; (b) use the Site to harass, defame, or infringe the rights of others; (c) attempt to gain unauthorised access to any portion of our servers; or (d) interfere with the Site’s functionality.
User Submissions: Any comments, reviews, or other information you post (“User Content”) become our property and may be used, edited, and published by us. By submitting User Content, you warrant you own the rights to that content and that it does not violate any third-party rights.

5. Intellectual Property
All Site content—including text, graphics, logos, images, audio clips, videos, and software—is protected by copyright, trademark, and other intellectual property laws. “Annie B” and related logos are our registered or unregistered trademarks. You may not copy, adapt, or create derivative works without written permission.

6. Disclaimers & Limitations of Liability

No Professional Advice: Coaching and yoga content on this Site are for general informational and inspirational purposes only. They do not constitute medical, psychological, legal, or professional advice. Always consult a qualified professional before making decisions regarding health, finance, or legal matters.
No Guarantees: Results from coaching, retreats, or yoga practices vary. We do not guarantee specific outcomes.
Limitation of Liability: To the extent permitted by law, in no event will Annie B, its affiliates, or licensors be liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use the Site. Our total liability under these Terms shall not exceed the amounts paid by you, if any, for accessing the Site or purchasing services.

7. Third-Party Links
Our Site may contain links to third-party websites or resources. We do not endorse or control such external content and are not responsible for its accuracy, legality, or availability.

8. Privacy & Cookies
Your use of the Site is also governed by our Privacy Policy (below). By using the Site, you consent to our collection and processing of data as described therein.

9. Termination
We may terminate or suspend your access to the Site at any time, without notice, for any reason, including violation of these Terms. Upon termination, all provisions regarding disclaimers, liability, and intellectual property will survive.

10. Governing Law & Jurisdiction
These Terms are governed by and construed under the laws of England & Wales. You agree that any dispute arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the English courts.

1. Introduction
Annie B (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website, sign up for our newsletter, book coaching or retreats, or otherwise engage with our services. We operate under UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Data Controller
Annie B is the data controller.
– Email: annieclarkeis@yahoo.co.uk
– Address: [Your UK Business Address]

3. Information We Collect
We may collect the following categories of personal data:

Registration & Contact Data: Name, email address, phone number, postal address—provided when you sign up for our newsletter, fill out an enquiry or booking form, or contact us directly.
Payment Information: Billing address, payment details (processed securely via third-party providers like Wix Payments). We do not store full credit/debit card details on our servers.
Marketing & Communications Data: Preferences, subscription status, and history of communications (e.g., which newsletters you’ve opened).
Usage & Technical Data: IP address, browser type/version, operating system, pages visited, date/time stamps, referring URLs, device identifiers—collected via cookies and similar tracking technologies.

4. How We Use Your Data
We process your personal data for these purposes:

Providing Services: To set up and deliver coaching, retreats, yoga classes, or other services you request.
Communication: To send booking confirmations, invoices, appointment reminders, and respond to enquiries.
Marketing: To send newsletters, promotional offers, event invitations, and other marketing materials, but only if you have opted in. You may unsubscribe at any time by following the link in our emails or contacting us.
Site Improvement: To analyse Site usage, monitor performance, and optimise your experience.
Legal Compliance: To comply with applicable laws, resolve disputes, and enforce our Terms.

5. Legal Basis for Processing

Contractual Necessity: When processing is required to perform a contract (e.g., booking a retreat or coaching package).
Consent: When you subscribe to our newsletter or opt in for marketing communications.
Legitimate Interests: For analytics, site security, preventing fraud, and improving our services—provided these interests do not override your fundamental rights.
Legal Obligation: When required by law (e.g., retaining financial records for tax purposes).

6. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to collect technical and usage information. Cookies may be:

Essential Cookies: Required for basic Site functionality (e.g., storing your cookie preferences).
Performance & Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
Marketing Cookies: Track your browsing habits to deliver relevant advertisements when you visit other sites.

You can manage or delete cookies via your browser settings, but this may affect Site functionality.

7. Sharing Your Data
We may share your data with:

Service Providers: Third parties that help us run our business, such as hosting (Wix), payment processors, email-marketing platforms (e.g., Mailchimp). They only process data on our behalf and are bound by confidentiality.
Legal Authorities: If required by law, court order, or to protect our legal rights.
Affiliates & Partners: Only with your explicit consent (e.g., if you opt into a third-party retreat collaboration).

We do not sell or rent your personal data to third parties.

8. International Transfers
Some service providers (e.g., certain analytics or email-marketing tools) may be located outside the UK. We ensure any cross-border transfers comply with UK GDPR requirements, using appropriate safeguards such as Standard Contractual Clauses.

9. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes listed above, including:

Transactional Data: Retained for at least 6 years for tax and accounting purposes.
Marketing Data: Retained until you unsubscribe, plus a grace period (not more than 2 years) in case you wish to re-subscribe.
Support & Enquiry Data: Retained for up to 2 years after the final interaction unless longer retention is required by law.

10. Your Rights
Under UK GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure (“Right to Be Forgotten”): Request deletion of your data where we no longer have a lawful basis to process it.
Restriction: Request that we limit processing of your data under certain circumstances.
Portability: Obtain and reuse your data for your own purposes.
Objection: Object to our processing where we rely on legitimate interests or for direct marketing.
Withdraw Consent: If processing is based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, email annieclarkeis@yahoo.co.uk. We will respond within one month, or two months if the request is complex.

11. Security Measures
We implement appropriate technical and organisational measures—such as HTTPS, access controls, and data encryption—to safeguard your information. However, no method of transmission over the internet is completely secure.

12. Children’s Privacy
Our Site is not directed to children under 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us, and we will delete it.

13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Annie B (Data Controller)
Email: annieclarkeis@yahoo.co.uk

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